Agenctic systems promise massive benefits through replacing humans in boring, monotonous office work, without major systems' redesign. However, as any new field, it is rife with risks, and the temptation to procure a massive project with unclear deliverables is significant. 

Business Abstraction offers an alternative: a project that is:

1. Minor in scale: one consultant for 45-60 days. 

2. Controlled costs: capped at 60 person/days

3. Heavy on training and knowledge transfer 

4. Transparent and provides bi-weakly report against business objectives

What we build

A narrow, low‑risk workflow (≤8 steps) with an explicit action library, human‑in‑the‑loop approvals, full audit logs, rollback/compensation, and spend/time caps. Runs on your stack (Copilot Studio/Azure AI Foundry Agents, Vertex AI Agent Engine, or Agents for Bedrock).

Deliverables

• Workflow spec & action library (OpenAPI/MCP/first‑party tools)

• Guardrails (approvals, limits, kill switch), observability & incident playbook

• Evaluation harness: task success, exception rate, cycle time, $/task

• Handover: code/config, dashboards, and training

Acceptance thresholds (set in week 1)

• Task success ≥ X%; exceptions ≤ Y%; P95 cycle time − Z%

• All actions logged; 0 unauthorized actions

• Report cadence: weekly checkpoint; bi‑weekly KPI/Risk report

Governance

• Aligned to NIST AI RMF

• We do not ship unsupervised actions for irreversible steps. 

Prerequisites

• Completed B-CAID: Business Centric AI Design 

• Approved platform; SMEs (~2 hrs/week); identity/SSO; access to target systems.

What is different?

• Instead of picking an existing business process and try to automate a specific step - conduct a 10-day B-CAID: Business Centric AI Design to understand the best ways to apply effort

• Instead of trying to demonstrate Agentic magic - solving your real problems

• Instead of delivering against KPIs defined for human workers - deliver against process-agnostic business metrics

• Instead of bringing dozens of staff from the bench - get your people involved

• Instead of initiating a major project - starting small, deliver promptly and keeping you in the loop.